General sales conditions

Préambule

The company La Tribu SARL is the owner of the brand « HAPPYGOODIES.COM » registred at Registre du commerce et des sociétés de Paris with the number 441 603 834 00025.

Theirs adress is :

LA TRIBU SARL - Head office : 18/20 RUE SOLEILLET - 75020 PARIS

Tél: 01 47 97 68 23

1. Acceptance of Terms

The client acknowledges having read at the time the order is placed, special conditions of sale set out on this screen and expressly accept unreservedly. These terms and conditions governing the contractual relationship between happygoodies.com and his client, the two parties fully accept. These general sales conditions will prevail over all other conditions contained in any other document, unless previously agreed in writing.

2. Products

Photographs, graphics, text, despite our desire to be more accurate and better respect the reality of products, it may happen that an error description appears on a product. We commit ourselves to correct it as soon as possible.
However, we can not be held responsible for changes in the products presented because they are subject to change without notice by manufacturers. The photos of the products are not contractual. Prices, descriptions and colour products from our catalog is only indicative and are subject to change depending on supply, economic conditions or conditions. (Please see the product data sheets for full details) The products offered are in accordance with the French legislation. Our responsibility can not be held liable for failure to comply with the laws of countries where the products are delivered. It is for the customer to check with local authorities the possibility of importing or using products that it plans to order.

3. Ordering

The automatic registration systems are considered as proof of the nature, content and timing of the commande. Happygoodies.com confirms the acceptance of his client in order to address mail him release. The sale will be concluded until the confirmation of the order. Happygoodies.com reserves the right to cancel any order from a customer with whom there is a dispute concerning payment of a previous order. The information stated by the buyer, while taking command commit it: in case of error in the wording of the details of the recipient, the seller could not be held responsible for failure in which it could be delivered the product.

4. Delivery

After confirmation of order, happygoodies.com pledges as soon as possible (about within 7 days by mail) to deliver all references ordered by the buyer. The carrier is committed to a contract with happygoodies.com has delivered the order has the buyer's address provided by happygoodies.com. In the case of a transit system known as refund-cons, the customer agrees to settle the carrier or his representative has the full amount specified in the order confirmation.
In addition to deliveries outside metropolitan France the customer agrees has resolved all taxes due to the import of products, customs duty, value added tax and all other fees payable under the laws of Countries receiving the order. Any orders placed by happygoodies.com are for the personal use of customers, clients or recipients of products refrain from any resale partial or total products. Happygoodies.com emerges because of any legal responsibility if the payment of taxes was not made by the client.
The delivery will be carried out by The Post in colissimo monitoring or Chronopost following the choice of transporting the customer to France. Delivery is made in the niche schedule with the customer by direct delivery of the product announced to the recipient, or in case of absence, to another person authorized by the customer. Any delays shall not entitle the buyer to claim damages.
The delivery in ECE countries are carried out by La colissimo monitoring post in Europe, for deliveries outside the EEC deliveries are effected by the international postal services. You can find below some details of the price:
Canada, Israel and USA, delivery cost from 22,50 to 75 euros and is made in 6 to 8 days.
For OMD ( Guadeloupe, Martinique, Guyane, Réunion, Mayotte, Saint-Pierre et Miquelon ), delivery cost from 10 to 35,9 euros and is made in 5 to 7 days.
For Germany, Belgium, Luwembourg and Holland, delivery cost from 12,9 to 15,90 euros, and is made in 3 to 4 days.
For Spain, Italy, Switzerland and United Kingdoms, delivery cost from 15,9 to 19 euros, and is made in 3 to 4 days.
For Austria, Danemark, Irland, and Portugal, delivery cost from 16,55 to 29,5 euros, and is made in 3 to 4 days.
For Açores, Canaries, Finland, Madère, Norway, Sweden delivery cost from 15,99 to 32 euros, and is made in 3 to 4 days.
For Greece, Hungary, Island, Poland, Slovakia, Slovenia, Czech Republic, delivery cost from 22 to 59 euros, and is made in 3 to 4 days.
For Andorre, France, and Monaco, delivery cost is 6€90 until 90 euros, free after 90 euros and is made in 48 hours.
For Hong Kong, Australia, Japan and Singapour, delivery cost from 28,99 to 99 euros and is made in almost a week.
From OMT ( Nouvelle-Calédonie, Polynesia, Wallis-et-futuna ) delivery cost from 12 to 59 euros and is made in 7 to 9 days.

In the case of a technical product, the customer will pay particular attention to verify the proper functioning of the aircraft delivered, to read the instructions provided to it.
In case of apparent defects, the buyer has the right to return under conditions laid down in this document.
Shall be considered as force majeure unloading seller of its obligation to deliver war, riots, fire, strikes, accidents and the impossibility of being supplied. Goods travel always the risk of the recipient. Always check your package upon arrival. You have within 72 hours to make any reservations with the carrier in case of missing or damaged.
For reasons of availability, an order can be delivered to the customer several times. The customer then does a single delivery. If the client wishes 2 places of delivery, he spends 2 orders, with delivery charges linked.

5. Retraction

You have 7 days (from receipt of the items) to get an opinion. In case of exchange or refund without penalty, except for the costs of delivery and return, return on (the) article (s) in good condition and not used, together with all its accessories, notices of employment, documentation at the following address:
LA TRIBU/ Happygoodies
18-20 rue soleillet
75020 Paris
France
In case of exercising the right of withdrawal, happygoodies.com is obliged to repay the sums paid by the client, without charge, with the exception of delivery costs and return. Repayment is due within a maximum period of 30 days.

6. Price

All prices are quoted in euros. The price on the product does not include transportation. The price listed in the order confirmation is the final price, expressed all taxes and VAT for France and the EEC countries. The price includes the value of products, shipping, packaging and storage of products, shipping charges and put into service.

7. Payment

The price charged to the customer is the price indicated on the order confirmation sent. The prices of products is payable in cash on the day of the order. Payment is by credit card bearing the initials CB. Online ssl-payments you can set via a server bank in a secure environment. No. Your credit card is therefore directed to the servers of the bank, your payment is made directly to a bank in a secure environment without passing through the server of the shop, ensuring even more important than your No. known Only our partner bank. The order validated by the client shall not be considered effective only when the bank payment centres concerned have given their approval. In case of refusal of so-called centers, the command will automatically be cancelled and the customer notified by e-mail. In addition, happygoodies.com reserves the right to refuse any order from a customer with whom there is a dispute.

8. Litigation

This contract is subject to the law french. happygoodies.com can not be held responsible for damage of any kind, whether bodily or material that could result from a malfunction or improper use of products marketed. The same is true for any changes resulting from product manufacturers. The responsibility for happygoodies.com will, in any event, limited to the amount of the order and can not be questioned for simple errors or omissions that could survive despite all the precautions taken in the presentation of products If problems in the implementation of this contract, the buyer has the option, before any legal action, to seek an amicable solution with the help:
a professional association of the branch, a consumer association or any other counsel of his choice. It is recalled that the search for amicable solution does not "promptly" of the legal guarantee, nor the duration of the contractual guarantee. It is recalled that as a general rule, and subject to the discretion of the courts, respect the provisions of this contract relating to contractual guarantee that requires the buyer to honour its financial commitments to the seller.
The claims or disputes will always be received sympathetically attentive, good faith is always presumed in those who took the trouble to explain his situation. In case of dispute, the customer will address priority by the company to obtain an amicable solution.
Otherwise, the Tribunals of Commerce CITY (Paris (75) or place of delivery) are only competent.

9. Guarantee

With regard to food consumption dates specified must be respected by the customer.
In all cases happygoodies.com not be held liable for failure to comply with regulations and laws in force in the receiving country, the responsibility of happygoodies.com is systematically limited the value of the product in question , Value has its sell-by date and with no possibility of appeal to the brand name or manufacturer of the product.
In any case, the customer receives the legal guarantee of eviction and hidden defects (Art.1625 et seq of the Civil Code). On the condition that the buyer is evidence of hidden defect, the seller must legally to repair all the consequences (art.1641 et seq of the Civil Code) and, if the buyer is directed to the courts, it must do so in a within two years from the discovery of hidden defect (art.1648 Civil Code). You can contact customer service: 5 to 7 days (Monday to Friday) at Tel No: 01 47 97 68 23 by mail to contact@happygoodies.com (reply within 48 hours)

10. Legal Information

The information collected personal data for sale distance is required, this information is essential for processing and delivery orders, the establishment of invoices and contracts as collateral. The lack of information leads to the non-validation of the order. In accordance with the law "and Freedoms", the processing of personal data relating to customers has been registered with the National Commission for Computing and Liberties (CNIL). The customer provides (Article 34 of the Act of 6 January 1978) the right to access, modify, correct or delete information about the conce ent, he can practice before happygoodies.com. Moreover, happygoodies.com will not free or cancel any information on its customers to third.